Hisense Repair Service Center in Nairobi | 0703543656 | Call 0725570499



In the fast-paced world of home appliances, HISENSE has emerged as a prominent brand known for its innovative and reliable products. With a diverse range of appliances designed to enhance the modern home, HISENSE offers cutting-edge technology and elegant design. In this article, we will explore a selection of HISENSE home appliances, providing a brief description of each, and discuss common problems that users may encounter, along with effective repair solutions.

1. HISENSE Refrigerators

Description: HISENSE refrigerators are known for their sleek design and energy efficiency. They come in various styles, including French door, side-by-side, and top-freezer models. These refrigerators feature advanced temperature control and storage options, making them ideal for keeping food fresh.

Common Problems:

  • Temperature Fluctuations: If your refrigerator is not maintaining a consistent temperature, it can lead to food spoilage. This issue may be caused by a faulty thermostat or a blocked condenser coil.

  • Leaking Water: A common issue in refrigerators is water leakage. This can be due to a clogged defrost drain or a malfunctioning water inlet valve.

Repair Solutions:

  • Temperature Control: Adjust the thermostat settings and clean the condenser coil regularly to ensure proper cooling. If the problem persists, consult a professional technician to replace the thermostat.

  • Leakage: Clear the defrost drain of any debris and check for cracks or damage. Replace the water inlet valve if it's causing the leakage.

2. HISENSE Washing Machines

Description: HISENSE washing machines combine efficiency with advanced features, such as multiple wash cycles and smart technology integration. They come in front-load and top-load models, offering various capacities to suit your laundry needs.

Common Problems:

  • Spin Cycle Issues: If your washing machine fails to spin or makes loud noises during the spin cycle, it could indicate problems with the motor, belt, or drive pulley.

  • Water Leakage: Leaking water from the washing machine can be attributed to damaged hoses, a faulty water inlet valve, or a blocked drain pump.

Repair Solutions:

  • Spin Cycle Issues: Check the belt for wear and tear, and replace it if necessary. If the motor or drive pulley is the problem, consult a professional technician for repairs.

  • Water Leakage: Inspect hoses and connections for damage and replace them if needed. If the issue persists, consider replacing the water inlet valve or cleaning the drain pump.

3. HISENSE Air Conditioners

Description: HISENSE air conditioners are designed to provide efficient cooling and heating solutions for your home. They offer features like remote control and programmable timers, ensuring comfort and convenience.

Common Problems:

  • Inadequate Cooling/Heating: If your air conditioner isn't providing the desired temperature, it may be due to a clogged air filter or refrigerant leak.

  • Strange Noises: Unusual noises, such as rattling or grinding, can indicate issues with the fan motor or compressor.

Repair Solutions:

  • Inadequate Cooling/Heating: Clean or replace the air filter regularly to maintain proper airflow. For refrigerant leaks or complex issues, it's best to contact a professional HVAC technician.

  • Strange Noises: Inspect the fan motor and compressor for damage and replace them if necessary. Regular maintenance can prevent these issues from arising.

4. HISENSE Microwave Ovens

Description: HISENSE microwave ovens are compact and efficient, ideal for quick cooking and reheating. They come with various power levels and cooking presets for versatility.

Common Problems:

  • No Power: If your microwave doesn't turn on, it could be due to a faulty power cord or a blown fuse.

  • Uneven Heating: Uneven heating can result from a malfunctioning turntable or a damaged magnetron.

Repair Solutions:

  • No Power: Check the power cord and the fuse, and replace them if needed. If the issue persists, consult a technician to examine the internal wiring.

  • Uneven Heating: Inspect the turntable for misalignment or damage. Replace it if necessary. For magnetron issues, professional repair is recommended.

HISENSE offers a wide range of home appliances designed to simplify and enhance your daily life. While these appliances are generally reliable, common problems can still occur. Regular maintenance and addressing issues promptly can prolong their lifespan. However, for complex repairs or issues beyond your expertise, it's advisable to seek the assistance of qualified technicians to ensure the safety and functionality of your HISENSE appliances.

Our prices

Pricing details for our services

# Service Price (Ksh) Features
1 Diagnosis of Errors 1000 A detailed diagnosis of the machine to detect the source of error and any linked / affected features followed by a determined solution.
2 Drainage Repair 4000 Repair of the machine Drain
3 Drum Replacement 7000 Full replacement of the drum
4 Water Inlet 3800 Inlet repair

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